Terms & Privacy

Morozoff is one of Japan’s leading luxury confectionery makers, starting from a chocolate shop in Kobe in 1931.
The moment when giver and receiver smile, understanding each other perfectly, is the reason behind our insistence on exquisite flavor and quality. In order to make these words a reality, we will continue to deliver flavor and service of the highest quality. That’s our promise from our long established store in Kobe to the people of the world.


We have posted this privacy policy (“Policy”) to describe our practices regarding the collection and use of information gathered through morozoffgulf.com. Morozoffgulf.com is firmly committed to protecting the privacy of our users. Our goal is to provide you with a secure online experience and to ensure that any information you submit to us is private and used/disclosed only for the purposes and in the means described below.

This policy applies only to users accessing morozoffgulf.com from within the UAE.

What Information We Collect and How We Use It:

Morozoffgulf.com does not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. This means we don’t require users to register or provide information to us in order to view our site.

We also collect the names, addresses, and phone numbers of those persons whom you add to your personal address book as a Member, which is only accessible by using the Member’s log-in information. We use the information you supply for the purpose of providing the services you have requested, and as described in this policy.

In addition, if you shop with us via morozoffgulf.com, we collect the following information about you: name, address, phone number, email address, billing information as well as the names, addresses and phone numbers of gift recipients (if any). We use your name, address, phone number, billing information to process your order or otherwise described in this privacy policy.

The email address you provide is used for internal purposes, such as confirming and tracking your order or otherwise as described in this privacy policy. We may also contact you via email or regular mail from time-to-time to keep you up-to-date on the latest morozoffgulf.com news or to send you our latest catalogue. Additionally, gift recipients may, from time to time, receive our latest catalogue as well as offers from us regarding new products and services that we think may be of interest to them. We allow gift recipients the option to opt out of receiving future marketing related communications from us.

In certain instances, we may disclose your personally identifiable information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, morozoffgulf.com or others. We may also disclose your personally identifiable information when we believe the law requires it. In the event of a merger, consolidation or sale or transfer of all or substantially all of our company or its assets, it is possible that all user information collected by morozoffgulf.com will be transferred to the purchaser or the new company.


If you have any questions about our Policy, you can e-mail us at [email protected] or contact us by phone at +97143335752. We’ll be happy to answer your questions or hear your concerns.

Please feel confident that we employ the most advanced technology for protecting your transaction information.

  • At Morozoffgulf.com we ensure a secure server ordering process.
  • To make purchases online at Morozoffgulf.com, you must allow your computer to accept “cookies” if it asks. Computer “cookies” are safe and are simply the best way for us to offer you the most enjoyable and hassle-free online shopping environment.